Your online reputation is the first thing customers see before they book your...

https://www.scribd.com/document/1016987264/How-Do-I-Deal-With-a-Fake-Business-Profile-Impersonating-Us-200918

Your online reputation is the first thing customers see before they book your services. Don't let negative feedback scare away your best leads. By proactively responding to reviews, you can flip a bad experience into a loyal relationship