What Agencies Won't Tell You About White-Label Support Response Times

https://stateofseo.com/how-a-12-person-web-agency-lost-40-revenue-overnight-over-a-hosting-cancellation-rule/

When a Midnight Outage Cost a Client Their Weekend: Laura's Story Laura runs a boutique marketing agency. She sells managed storefronts and a white-label helpdesk to a handful of retail clients