Voice AI can slip up, giving wrong answers that frustrate customers. A key way...

https://tiny-wiki.win/index.php/Five_Models_Agreed_and_Still_Got_It_Wrong:_How_Do_You_Handle_That%3F

Voice AI can slip up, giving wrong answers that frustrate customers. A key way to catch errors before they reach users is to build in controls like readbacks—for example, repeating order IDs out loud for confirmation