Integration testing is more than a software setting. For a Massachusetts dispensary, it connects Metrc, ecommerce, payments, accounting, CRM, delivery, and reporting
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Master data ownership decides who can create or change the shared records used by every location. Without clear ownership, stores may create duplicate SKUs, inconsistent categories, different units, or competing versions of the same product
An unclaimed order is unfinished work: it may still reserve inventory, hold a payment authorization, or wait in a picking area. Massachusetts dispensaries need a consistent policy for when such an order expires and how it is closed
A refund changes money, a void changes transaction status, and a physical return changes custody of a product. These events may happen together, but they are not interchangeable
Staff access is more than a software setting. For a Massachusetts dispensary, it connects employee accounts, permissions, approvals, exports, and admin settings
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Reservation controls is more than a software setting. For a Massachusetts dispensary, it connects available stock, online holds, expiration, and cancellations
Tax configuration deserves the same testing discipline as inventory. A Massachusetts dispensary POS should apply the correct treatment to the transaction and produce reports that can be reconciled to receipts and filings
Pickup order conflicts is more than a software setting. For a Massachusetts dispensary, it connects reservations, duplicate fulfillment, late pickup, and released stock