Listen without rushing to fix things. Ask what would help and offer one small...

https://milasinspiringthoughts.zenbloomer.com/posts/what-questions-should-families-ask-a-treatment-center-in-georgia

Listen without rushing to fix things. Ask what would help and offer one small step, such as sitting with them while they call for support. Try: “I’m here. What feels manageable today?” Keep clear boundaries. Support may take more than one conversation.