By 2026, AI customer service platforms are shifting from just helping agents...

https://www.livebinders.com/b/3726884?tabid=48f0a6b4-7e10-3907-f91e-9144d11d3312

By 2026, AI customer service platforms are shifting from just helping agents toward handling entire conversations, cutting costs from $3-$6 per ticket to under $1 in some cases