AI voice agents are improving phone support by reducing end-to-end latency,...

https://rileysnewcolumn.readspirex.com/posts/what-is-a-warm-transfer-and-why-it-matters-for-ai-voice-agents

AI voice agents are improving phone support by reducing end-to-end latency, making conversations feel more natural and responsive. Features like barge-in let callers interrupt the agent smoothly, speeding up issue resolution